Bakery

1. Overview of KimPos integrated baking solution

KimPos creates a one-stop smart solution for the baking industry that integrates cashier, membership, marketing, data, production and finance. From community bakeries that bake and sell goods now, to chain brands with central kitchens and multiple stores, KimPos uses the same system to open up the entire chain of "front office cashier-decoration production-supply chain-private domain operations-data decision-making", making every link of ready-made and ready-to-sell products more efficient and controllable.

2. Product Matrix: One system covers the entire baking scene

KimPos bakery product matrix includes: POS cashier (all Windows/Android/iOS platforms, regardless of device), aggregation applet (WeChat/Douyin/Alipay, supports highly customized decoration and gift cards), supply chain and ordering system (quick store ordering, orders directly to warehouses or suppliers, and store BOM Table association, flying order materials can be seen at a glance), production ERP (built for central kitchens and fresh baking centers, perfectly integrated with the supply chain), mounting room App / fresh baking App (recipe and production are separated, the training cycle is shortened from 1 month to less than 1 week), BI Data centers , , cloud finance and store patrol system , and support privatized deployment to protect the core formula from leakage.

3. AI empowerment: making store operations more efficient

1. AI checkout, no queuing during peak periods

KimPos AI fast checkout uses image recognition technology to allow store clerks to get started quickly without learning. It takes an average of 10 seconds to complete an order, and the recognition accuracy is as high as 97%+, avoiding wrong orders and missed orders caused by manual clicking. The tablet cashier can step out of the counter, move flexibly, identify in seconds, and check out efficiently, making it easy to cope with peak customer flow.

2. AI production, visual quality inspection completed in seconds

KimPos AI products realize visual quality inspection through image recognition: quickly identify standard products and defective products and automatically count them (recognition speed <1 second/piece), learn the two separately, and continue to improve accuracy. Photos are automatically retained for quality control, and defective product warnings are sent directly to corporate WeChat, establishing unified quality control standards for chain stores.

3. AI prediction eliminates shortages and waste from the source

KimPos AI prediction relies on big data and intelligent algorithms to accurately predict the required quantity of goods for each store, ensuring that stocks are full and no shortages occur during peak periods; it reduces losses while increasing gross profit margins, and the intelligent algorithm does not miss any sales opportunities, achieving high-profit digital operations.

4. Store Management: Collaboration between Birthday Cake Reservation and Decoration

1. Four-terminal collaboration, real-time data drive

The KimPos system connects the four key roles of customers, stores, decorating rooms, and riders to form a closed-loop ecosystem with automatic data flow. Every key action node is automatically connected by the system without manual intervention, completely solving pain points such as reliance on picture albums/tablets, slow iteration of new products, manual copying of orders, and cumbersome communication for personalized customization.

2. Mini program and self-service cake on-screen ordering

Customers can purchase cakes and place orders on the polite and customized page of the mini program; stores can also complete reservations through the self-service cake screen . Screen opening guidance, cake selection, order selection, and payment are all in one go. New cakes are synchronized in real time, reducing internal communication processes.

3. Intelligent diversion signboard in the decorating room

Multi-channel orders (manual store orders/mini-program reservation orders/takeout reservation orders) are unified into the decorating room, eliminating the need for manual order recording, printing as soon as orders are received, and no omissions in production. The Decoration Room Tablet App takes the time-based signage as the core, classifying it by day/time period and order status (orders to be received/received/completed/transferred). The card information is simplified and displayed, allowing each decorator to clearly grasp the status of all orders, achieving accurate production scheduling and zero missed orders.

4. The rider scans the QR code to receive the order and delivers it quickly

The operation of the rider app is extremely simple, and the whole process only requires three steps: view the list of pending orders → scan the QR code on the receipt to receive the order → jump to the navigation delivery, intelligently planning the optimal route and delivering on time. New riders can get started in 10 minutes, minimizing operational errors in the delivery process.

5. Store inspection system: unified implementation of chain standards

Traditional store inspections face pain points such as high costs, cumbersome processes, long cycles, untimely data, and high training costs. The KimPos store inspection system supports remote store inspections, video store inspections, task management, training and teaching, examinations and assessments, and problem rectification, and is associated with middle-level management and store KPIs to ensure that the core operating data of the chain store is never leaked. The implemented AI algorithm can also identify work clothes (front office/kitchen uniforms, whether to wear a hat) and make AI comments on store inspection photos. AI results can be adopted with one click, greatly improving supervision efficiency.

6. Private domain operations: efficient closed loop from traffic to retention

1. CDP middle platform, centralized operation of omni-channel members

KimPos CDP middle office opens up omni-channel customer data collection and centralizes operations for members from all channels; it builds a brand user portrait and label system based on member data, and completes member operation strategies in a precise, intelligent, and automated way, making the private domain truly the first site for store online marketing.

2. Full-scenario recruitment and intelligent customer service allocation

Breaking through the limitations of a single channel, the "multi-code-in-one" technology seamlessly connects online advertising and offline store touch points to achieve efficient acceptance of global traffic; payment is a member, and membership identities are automatically identified and bound. The system intelligently allocates customer service: registered members are assigned exclusive customer service by level, new users are matched with the nearest store customer service according to LBS, and friends who have added directly jump to a single page to reduce conversion paths.

3. Refined operations throughout the life cycle

Carry out hierarchical management based on the full life cycle of members and reject "one size fits all" extensive communication. From registration but no first purchase, potential but no recharge, recharge, and coupons received to no repurchase in the year, recall and loss, the system conducts 1V1 precise push and group friend circle operations based on user insights and stratification, achieving thousands of people and thousands of faces. A brand's anniversary private domain action brought +45% cake sales, +300% membership transactions, +330% recharge amount, and 70,000+ yuan performance growth.

4. Social cycle push and intelligent store manager

The standardized operation calendar and intelligent SOP fully automatically push the operation strategy, with activities, store visits, and order promotions every week (Monday is a high-eating day, Tuesday is a lucky day, Wednesday is a recharge day, Thursday is a membership day, and Friday is an invitation day). The smart store manager (Qiwei AI assistant) automatically analyzes chat records to generate dynamic portraits, queries consumption records with one click, and automatically synchronizes customer information to help customer service understand users deeply and achieve efficient communication and conversion.

7. Data BI and AI business assistant

KimPos BI middle platform provides 300+ data dimensions and 50+ analysis models, covering six major modules: stores, channels, products, members, marketing, and supply chain, providing data monitoring without blind spots. BI can also extend diagnosis, prediction, early warning and decision support (member diagnosis, inventory warning, sales forecast, marketing strategy optimization). KimPos AI business assistant uses security encryption technology to ensure that the chain's core data is not leaked. It can automatically capture and analyze by asking questions as naturally as in a WeChat chat; the AI ​​intelligent early warning assistant turns "post-event remediation" into "pre-emptive warning", with multi-terminal and hierarchical accurate access, allowing data to actively chase risks.

8. Case Study: Common Choice of Baking Merchants

KimPos baking solution has served many chain brands: 160 in Guangxi and 5 in Guangzhou (POS + mini program + cloud ERP + supply chain + mobile sorting App + BI); 20 (POS + mini program + ERP); 14 (POS + mini program + cloud ERP + supply chain + mobile sorting App + BI); 17 (POS + mini program + ERP); 16 (POS + Mini program + cloud ERP + supply chain), etc., covering the informatization demands of different scales and combinations, helping bakery merchants move from experience management to data management.

9. Why choose KimPos

KimPos has focused on store management systems since 2010. It is the first system development company in China to use cloud architecture. It is headquartered in Xiamen and has more than 700 employees. Its product backbone comes from well-known technical teams such as AT&T, Huawei, and Alibaba. Currently, it has 2,000+ cooperative agents across the country, covering 330+ cities, with a total of 1.7 million+ registered users. The overseas version has entered 110+ countries and regions in Southeast Asia, Europe and the United States, and has successively received investments from Kai-Fu Lee Innovation Works, Lei Junshunwei Capital, and Zhen Fund. From AI cashier and AI production to CDP private domain and BI decision-making, KimPos uses a system to help baking merchants make every aspect of "freshly baked and now sold" more efficient and smarter.