Food & Beverage

1. Cover Every Dining Scenario

The KimPos F&B solution unifies dine-in, takeaway, self-operated delivery and third-party delivery under one back office. Whether guests scan a QR code at the table, order at the counter, use your mini-program, or place orders on Meituan/Ele.me, all orders flow to the kitchen and cashier in real time — no switching between apps, no missed orders.

• Dine-in: QR-code table ordering + PC counter ordering for faster table turns.
• Takeaway: Guests order and pay on their phone, then pick up in-store with no queue.
• Self-operated delivery: Your own mini-program / micro-store reduces platform commission and builds a private-domain member base.
• Third-party delivery: Meituan and Ele.me orders are accepted automatically and sent to the kitchen printer.

2. Front-Hall Ordering: Stay Fast at Peak Hours

PC Counter Ordering

A clean, intuitive interface lets staff complete an order in 2–5 seconds. Supports recommendations, specs, and notes, so rush hours feel manageable and every transaction becomes usable data.

Mini-Program QR Ordering

Guests scan, order, pay, and collect by number — all on their phone. Orders are routed to the kitchen by table number, reducing wait times and the need for extra staff.

Self-Service Kiosk

A self-order kiosk acts like an extra counter. Guests order, pay, and get a pickup number in about 30 seconds, easing peak crowds and reinforcing a modern brand image.

3. Unified Payment: One Terminal, 200+ Methods

One KimPos terminal handles all payment methods. We support WeChat Pay, Alipay, UnionPay, member balance, face payment, Apple Pay, Google Pay, and 200+ mainstream and local payment channels — automatically recognizing the payment code for faster, smoother checkout.

• QR payment: WeChat / Alipay / UnionPay codes in one place.
• Member balance: Auto-recognizes members and defaults to stored value.
• Face payment: Identifies members in 1 second and completes payment in 3 seconds.
• Global payments: Supports overseas card schemes and e-wallets for cross-border F&B.

4. Smart Kitchen: From Order to Serve, Fully Digital

Instead of paper tickets and shouted orders, KimPos moves the whole flow onto screens. KDS kitchen displays, ADS caller systems, and TV digital menus auto-summarize orders, time cooking, alert staff, and call guests when food is ready.

• KDS display: Orders appear on kitchen screens grouped by time, so chefs cook to quantity.
• ADS caller: Auto voice/screen call when an order is ready.
• Digital menu board: TVs show menus, ads, and brand content, replacing paper posters.
• Zone kitchen printing: Main and side dishes print to different stations.

5. Membership & Marketing: Turn Every Payment into a Repeat Visit

After paying with WeChat or Alipay, guests can become members in one step. All member data is centralized in KimPos and works across all stores and campaigns.

• Member tiers: Custom rules, welcome/upgrade rewards, and member discounts.
• Points: Earn points on enrollment, spending, and referrals; redeem or offset bills.
• Stored value: Top-up bonuses and upgrades encourage return visits.
• Precision marketing: 30+ dimensions let you target by habit, taste, and time.
• Referral growth: Promoters invite friends and earn commissions, turning loyal members into advocates.

6. Chain Management: One Back Office for Many Stores

From a single store to hundreds of locations, KimPos supports HQ–region–store level permissions. Headquarters can push products, suppliers, and promotions to selected stores with one click, eliminating duplicate setup and keeping the brand consistent.

• Product sync: HQ maintains menus, specs, and prices; child stores sync automatically.
• Stock flow: Stores order or transfer inventory from HQ or partner stores.
• Recipe control: Dishes are built from raw/semi-finished materials with exact quantities, ensuring consistent taste.
• Campaign push: Coupons, bundles, cashback, and second-item discounts go out in one action.
• Mobile office: Owners monitor profit, sales, and inventory remotely, and can view store cameras from their phone.

7. Data-Driven Decisions

KimPos collects store operations, guest behavior, and campaign data, providing nearly 100 reports across products, tastes, raw materials, staff, members, and inventory — replacing guesswork with evidence.

• Business analytics: traffic, sales trends, table turns,坪效, labor efficiency, break-even.
• Product heat map: Scatter plots identify stars, profit drivers, traffic builders, and items to drop.
• Taste ranking: Sort tastes/toppings to guide R&D and menu optimization.
• Raw-material consumption: Track cost and remaining stock to plan purchasing.
• Real-time monitoring: Open tables, bills, settlements, per-table spend, and ingredient usage.

8. Global Capabilities for Overseas Chinese F&B

For overseas Chinese F&B markets, KimPos offers multi-language, multi-currency, multi-region payment, and tax compliance, helping Chinese brands expand into Southeast Asia, Europe, the US, Australia, and New Zealand.

• Multi-language & multi-currency: UI, receipts, and reports adapt to local languages and currencies.
• Cross-border payment compliance: Visa, Master, JCB, UnionPay, Apple Pay, Google Pay, GrabPay, Touch ‘n Go, and more.
• Tax compliance: Auto-adapts to local tax rules, generates compliant receipts and tax reports.
• Global ecosystem: Connects to overseas delivery platforms, couriers, and social marketing channels.

9. Why KimPos?

Since 2011, KimPos has focused on smart POS and store digitalization, serving 3M+ merchants across 180+ countries and regions. Compared with traditional on-premise POS and other SaaS competitors, KimPos leads in ease of use, openness, cost, and service:

• Multi-terminal POS: PC, iPad, Android tablet, phone, self-service kiosk, and unmanned checkout.
• Flexible purchasing: Software and hardware can be bought separately, fitting existing devices.
• Offline mode: Ordering, checkout, and kitchen printing continue without internet.
• Open integrations: Meituan, Ele.me, WeChat mini-program, and third-party couriers.
• Custom printing: Receipts, labels, and kitchen tickets are fully customizable.
• Professional service: 7×12 online support, 1v1 account manager, video tutorials, free updates.

10. Industry Cases

KimPos has served well-known F&B chains across Chinese fast food, tea drinks, burgers, roast meat, porridge, cooked food, hot pot, and more:

• 超意兴: 411 stores, multi-store operations and chain management.
• 阿水大杯茶: 960+ stores, tea-drink chain digitalization.
• 哈吉客: 50+ directly-operated stores, mini-program ordering and smart kitchen.
• 甘其食: 195 stores, online member marketing.
• 福大师: 130+ stores, self-service kiosks and mini-programs.
• DQ: 200+ stores (North China), ice-cream and dessert chain.
• 糯雅芳粥: 200+ stores, delivery accounting for over 80% of sales.
• 苗小坛酸汤鱼: 210+ stores across 60+ cities.

11. Go Live in 3–6 Working Days

KimPos provides a standardized deployment process: needs analysis → hardware/software setup → network configuration → POS/monitoring/kitchen hardware installation → integrated testing → pilot launch. Most single stores or light-meal outlets can go live within 3–6 working days.