“The integration of reservations, services and memberships makes it easier to operate Meiye stores.”
Meiye stores rely on reservations and technician scheduling, with long service cycles and large price differences per customer. Manually recording reservations is prone to conflicts, and scattered member information leads to inaccurate marketing; employee commission calculations are complicated and financial reconciliations are time-consuming.
The digital solution provides integrated functions of online appointment, in-store write-off, membership profile and employee performance management: customers can check technician schedules and make reservations through the mini program, and automatic write-off when in store; the system automatically calculates employee performance based on projects, card items and commission rules; membership stratification and precision marketing tools help stores wake up sleeping customers.
After going online, the store appointment conflict rate has dropped significantly, technician schedules have become more reasonable, and the frequency of member visits to the store has increased with the project linkage rate. Transparent commissions and financial data also enhance team stability and lay a management foundation for chain expansion.
