Frequently asked questions
What merchants usually ask about the system, rollout and support
Wechat, Alipay, card, cash and major aggregators, plus membership balance.
Yes. Offline checkout syncs automatically once reconnected.
Enterprise plan supports on-premise deployment and open APIs.
After signing up, follow the setup wizard to configure stores, products and cashiers, then you are ready to trade. A standard chain store is usually deployed within one business day with remote assistance.
WeChat, Alipay, UnionPay and major aggregators, plus membership balance, bank card, cash and QR payment. Channels can be enabled per store.
Yes. Orders are cached locally and sync automatically once reconnected — no lost or mismatched transactions.
Yes. HQ centrally manages products, pricing, members and campaigns; branches checkout independently while reporting in real time, with cross-store member and stock transfer.
Multi-level categories, barcodes, variants (color/size), batch and expiry control, with full purchase, stocktake, spoilage and transfer flows plus low-stock alerts.
Tiered members, points, stored value, discounts and birthday campaigns. Configure growth value and benefits; member data is shared across all stores to boost repeat purchases.
Built-in discounts, buy-one-get-one, coupons, group buying and flash sales, with targeting by store or member tags.
POS terminals, receipt printers, scanners, cash drawers, label printers, kitchen printers and customer displays on both Android and Windows.
Yes — table management, scan-to-order, kitchen routing printing, combos and modifiers for dine-in, QSR, tea and bakery.
Products support multiple variants (color/size/SKU) with independent pricing and stock, barcode printing and exchanges.
Yes. Orders from major delivery platforms sync to the POS automatically, removing manual multi-platform order handling.
Encrypted transit and storage, scheduled cloud backups plus local export, store-level data isolation and role-based permissions.
Sales, product, member, staff and inventory reports with day/week/month and store comparisons, exportable to Excel.
Open APIs and standard interfaces integrate with major ERP, finance and supply-chain systems, plus custom integrations.
Roles like manager, cashier, server and warehouse with function-level grants (price edit, refund, reports) and full operation logs.
Original-path and partial refunds plus order corrections, gated by permissions, with records synced to finance for reconciliation.
A local-first architecture completes transactions on the terminal instantly; network dips do not affect checkout, with auto smoothing at peaks.
Invoice requests, e-invoice issuance and delivery, with regional tax-platform integration to reduce paper receipts.
Import templates for legacy products, members and inventory, with expert-assisted migration for a smooth switch.
A merchant app and mini-program let owners check live sales, orders and member activity anywhere, managing stores remotely.
Move your store to the cloud today
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